... your technical support person was fantastic. He spent all the time with me that I needed to make it work, including sending me a disc and re-issuing my license key. He was not only patient, but knowledgeable and courteous. You are lucky to have this employee . . his name is Angel . . . I so appreciate him helping a "non-techie" person to get back on track!!! Your product is great . . . thanks for the personal support needed. - Sharon
- Sharon ,

This is to inform you of the superb service I received today, from your employee MIGUEL ELLIS. I called to report that I noticed my computer has been running a lot slower since I installed the PC SecurityShield 2007 a few weeks ago. He took time to help me find the problem, and fix the problem, (Deleting files I don't use). He was very polite, patient, precise, and kept a very pleasant voice. He never seemed annoyed when I was a little slow following his instructions. The service I received today from Miguel reminded me of years ago when customer service was truly customer service. It is so hard to get good help like I received roday from Miquel. KUDOS to MIGUEL!!!!!! GREAT WORK!! I AM A SATISFIED PCSECURITYSHIELD CUSTOMER!!!!!!! Thank you for having such an excellent employee. Sincerely, Marjorie
- Marjorie ,

Thank you! You are a man of your word! Angel called me today and was a total dream! He totally fixed my computer and helped me to get the antivirus software up and running. He was extremely professional, knowledgable and patient. I told Angel that he deserved a raise :)
- Marcy ,